Wondering where your package is? Now you can track your package and obtain up-to-date status 24 hours a day, 7 days a week by simply using the below tracking form. All you need is your tracking number (found in your shipping confirmation email) and you're all set!

*Important Notice: If you placed an order and haven't received a Order Confirmation email or Shipping Confirmation email, please check your Spam/Junk folder prior to contacting us as some emails may have erroneously landed there. Also, please ensure your email address you provided at checkout is correct and functional as this is our main point of contact and the only way we can ensure you receive the proper notifications from our company. In the event you want to change/alter/confirm your email address, you can by logging into your account or sending an email to store@urbansweetheart.com